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It’s not an easy question to answer. There are many factors involved in making sound admissions decisions. It’s crucially important to get it right because it affects every aspect of the institution. 

Business Transformation without Chaos 

Why does an organization adopt a new software product?  For most, it’s to transform its business in positive ways to maximize business value.  This means disrupting the status quo for something that’s better.  Unfortunately, disruption usually brings chaos with it.